This week, we received the fantastic news that our application has been accepted! Find out why this was important to us, and how we went about it.
As we’re healthcare provider, CQC registration is a requirement under the Health and Social Care Act 2008. We need to be registered before we provide healthcare services.
As well as being a legal requirement, it allows us to have a greater degree of confidence in the services we provide. We’ve had an independent regulator cross-check our services, which gives us confidence that we’re currently providing healthcare according to best practice.
There are five key questions at the heart of how the CQV regulate and ask of all healthcare providers.
A big part of what we did involved ensuring all our planned processes align with CQC regulations. This involved our processes across the board - from clinical processes, HR processes, onboarding processes, complaints processes, data protection processes, ensuring our staff are DBS checked, and a lot more.
We also undertook clinical audits to ensure we’ll be providing the best care we can, and that we have clear processes in place to improve our standards of care.
We had some of our managerial team take part in an extensive interview by CQC inspectors which took around 3-4 hours. They were asked questions about what they do at Suvera, how our remote clinic works, and how they’d deal with challenges they may come across in delivering primary care.
