The Future of Proactive Care: How Smarter Recall Frees Up Clinical Appointments
Across 350+ NHS practices, we've found the average practice can free up around 186 appointments and 50 admin hours per 1,000 patients on the list size, every year. Not by working harder, but by changing how recalls are designed. In this free session, we'll show you exactly where that capacity is hiding:
One patient, one review: Combining reviews for patients with multiple long-term conditions frees ~100 appointments per 1,000 patients - the single biggest win we've measured.
Staff Competency Matrix Mapping: How the perfect recall tool is incomplete without correct appointment configuration and set-ups to maximise efficiency for patient pathways.
Normal results may not always need appts: ~62 appointments a year are booked just to share a normal BP or asthma result. We'll show how these can be closed safely from the inbox.
Right bloods, first time: Requesting the correct bloods upfront - including those due later in the year, removes ~45 unnecessary tests and repeat trips for patients.
No more March mop-up: Coding at the point of recall means QOF and LES/LIS work is complete and correct first time, without the year-end scramble.
Retire the spreadsheet: Automated searches, invites and 7-day re-invites give back ~50 admin hours and recover ~24 DNA'd appointments - no manual chasing.
Plus: a live look at how practices are putting these numbers into action - shown publicly for the first time!





